Introduction

At CXMeter (“Company,” “Ourselves,” “We,” “Our,” and “Us”), we respect your privacy and are committed to protecting it through our compliance with this policy (“Privacy Policy”). In this Privacy Policy, “You” and “Your” refers to you, the person who uses this Website. This Privacy Policy does not cover practices of companies we do not own or control, or people we do not manage.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website https://cxmeter.io (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website;

• In email, text, and other electronic messages between you and this Website;

• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website;

• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy;

• Information provided to us by third-party companies (“Clients”) that engage our services;

• Information provided to us by single sign-on third-parties and/or social networks you may use to create and manage an account with us, including but not limited to LinkedIn, Google, and Facebook (“Single Sign-On Parties”); and

It does not apply to information collected by:

• Clients related to your possible engagement with them (employment or otherwise). Please refer to the respective Clients’ privacy policies on how they handle your personal information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy section below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, use any of the interactive features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@cxmeter.io.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see [Your California Privacy Rights] for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information (“personal information”):

• By which you may be personally identified, such as name, postal address, residential address, employment history, e-mail address, telephone number, social security number, unique personal identifier, online identifier, Internet Protocol address, account name, driver’s license number, passport number, or any other identifier by which you may be contacted online or offline;

• That is about you but individually does not identify you; and/or

• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.

• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

• From third parties, for example, our business partners, affiliates, advertising partners, Single Sign-On Parties, and Clients.

Information You Provide to Us 

The information we collect on or through our Website may include the following, which we may need to provide services to you:

• Information that you provide by accessing and signing in filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, or requesting further services. We may also ask you for information when you report a problem with our Website.

• Records and copies of your correspondence (including email addresses), if you contact us.

• Your responses to surveys that we might ask you to complete for research purposes.

• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies and third-party services (Google Analytics, Yandex Matrica, Facebook Analytics, and other similar platforms) to collect certain information about you, your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our Website according to your individual interests.

• Speed up your searches.

• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. The cookies we use are “analytical” cookies. Some of the common uses for our cookies are as follows: (i) to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our Website works, for example by ensuring that users are finding what they are looking for easily; (ii) to identify and authenticate a user across different pages of our Website, within our own Website, in a session or across different sessions. This is so that the user does not need to provide a password on every page the user visits; and (iii) to be able to retrieve a user’s previously stored data, for example, information that the user previously submitted to the Website, so as to facilitate reuse of this information by the user. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain or any parts of our Website, or use our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

• Web Beacons. Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

• Pixels. A “pixel” or “tag” can be placed on a website or within an email for the purposes of tracking your interactions with our services or when emails from us are opened or accessed by email recipients. Pixels are often used in combination with cookies.

We may tie this information to personal information about you that we collect from other sources or you provide to us. We will generally refer to cookies, web beacons, flash cookies, and pixels as “cookies” in this Policy.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or features, including advertisements, on the Website are served by third-parties, including advertisers, advertisement networks and servers, content providers, plug-ins, live chat platforms, database management, support and feedback platforms, user experience management, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

Cookie Duration

The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Each category of cookie listed above is either a session cookie or persistent cookie.

We use “persistent cookies” to save information about you for longer periods of time, such as your username and login password for future logins to the Website. We also use “session cookies” to collect and store information about you for short periods of time, such as information about your interactions with the Website. Session cookies are deleted after you close your browser.

The retention period applicable to persistent cookies depends on the purpose of the cookie collection and tool used. You can delete cookie data as described below.

Opting Out of Cookies

As described in this Privacy Policy, we use third-party analytics providers to collect information about the effectiveness of our services and marketing campaigns. Some of the third parties that provide such cookies allow you to opt-out of their processing directly, as further described on their websites below:

• Bing: http://choice.microsoft.com/
• Google Analytics: https://tools.google.com/dlpage/gaoptout (requires you to install a browser add-on)
• Hotjar: https://www.hotjar.com/legal/compliance/opt-out
• Optimizely: https://www.optimizely.com/legal/opt-out/
• Quantcast: https://www.quantcast.com/opt-out/
• Segment.io: https://segment.com/docs/legal/privacy

How We Use Your Information

We do not sell, rent, or trade your personal information to third parties other than as disclosed in this Privacy Policy at the time you provide your information. We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website, its services, and its contents to you.

• To provide you with information or services that you request from us by sharing it with Clients and affiliates.

• To fulfill any other purpose for which you provide it.

• To notify you about changes to our Website or any products or services we offer or provide though it.

• To allow you to participate in interactive features on our Website.

• In any other way we may describe when you provide the information.

• For any other purpose with your consent.

For more information, see Choices About How We Use and Disclose Your Information.

Third party companies and individuals provide or facilitate certain aspects of the services offered through the Website on our behalf. We may provide these third-party service providers with access to your information, including your personal information, so that they can perform these services for us. We require these third-party service providers to provide safeguards for your personal information similar to the ones that we provide.

The following are some examples of how we share your information with third-party service providers.

• We retain third-party service providers to help us perform data analytics regarding your interactions with the Website. For example, Google Analytics may track what pages users visit on the Website, and what services users request to determine how users use the Website.
• In some cases, these third-party service providers, may in turn share your personal information, such as your name and email address, with other third parties for their marketing-related purposes. If you wish to opt out of having your personal information shared with such third parties, please email support@cxmeter.io.
• We may disclose your personal information to an attorney in the process of obtaining legal advice.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.

• To fulfill the purpose for which you provide it, including disclosing it to Clients and Single Sign-on Parties. For example, if you give us an email address to use the “email a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients.

• For any other purpose disclosed by us when you provide the information.

• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

 Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. You can also set your preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available. It is also possible, via relevant browser or device features, to delete previously stored cookies, including those used to remember your initial consent. Other cookies in the browser’s local memory may be cleared by deleting the browsing history. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

• Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by or at any other time by logging into the Website and cancelling your account or by sending us an email stating your request to support@cxmeter.io. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

California residents may have additional personal information rights and choices. Please see [Your California Privacy Rights] for more information.

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: support@cxmeter.io with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account, or write us at: CXMeter Inc.; 2035 Central Cir, Suite #201 Mckinney, TX, 75069.. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at support@cxmeter.io to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

California residents may have additional personal information rights and choices. Please see [Your California Privacy Rights] for more information.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Username, Password and Access to Your Account

You are solely responsible for managing your username and password and for keeping your password confidential. No one from the Company will be authorized to provide you your password. If you forget your username or password, click on the “Forgot Your Password” link, or contact us via the Contact Us section of the Site to request your user name or password. For your privacy, we do not have access to your password information. However, we can reset it for you so that you can update your account with a new password. You are also solely responsible for restricting access to any computer or mobile device you use to access your account on the Website. You agree that you are responsible for all activities that occur on your account or through use of your password by yourself or by other persons.

If we provide you with, and you opt for a “Remember me” feature for your account, or if you login with Single-Sign Parties, a cookie helps us recall certain items of your specific information on subsequent visits, including your username and password. When you return to your account, the information you previously provided can be retrieved, so that it is not necessary to enter your username and password to access certain functionality. While cookies are a convenience, please remember that if you elect the “Remember Me” option, anyone who can access the computer or mobile device you are using will have the ability to access your account for certain functions and view certain information about your account.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page or by email. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

CXMeter Inc.

2035 Central Cir, Suite #201 Mckinney, TX, 75069

Owner contact email: support@cxmeter.io  

GDPR

All users of the Website shall comply with all applicable data protection and privacy laws and regulations in the performance of its obligations set out under these Terms, including the European Union General Data Protection Regulation 2016/679 (“GDPR”), in each case including all other successor legislation and regulation thereto.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@cxmeter.io or write us at: CXMeter Inc.; 2035 Central Cir, Suite #201 Mckinney, TX, 75069.

The California Consumer Privacy Act of 2018 (“CCPA”) imposes specific obligations on businesses processing personal information of California residents. Pursuant to the CCPA, we are a “Business” (As defined by the CCPA) and are required to provide its visitors, users, and others who reside in the State of California (“California Persons”) a notice at or before the point of collection of such personal information, that identifies the categories of personal information that may be collected and why we collect such information. For purposes of this Section, personal information does not include:

• Publicly available information from government records;

• Deidentified or aggregated consumer information;

• Information excluded from the CCPA’s scope, like:

• health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data;

• personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

Where noted in this Section, the CCPA temporarily exempts personal information reflecting a written or verbal business-to-business communication (“B2B personal information”) from some its requirements.

In particular, our Website has collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	YES
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	NO
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	YES
G. Geolocation data.	Physical location or movements.	NO
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment-related information.	Current or past job history or performance evaluations.	YES
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	YES
K. Inferences drawn from other personal information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	YES

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from you. For example, from forms you complete or services you request from us.

• Indirectly from you. For example, from observing your actions on our Website.

• From Single Sign-On Parties or Clients as related to the services provided on our Website.

Sharing Personal Information

We may share your personal information by disclosing it to a third party for a business purpose, specifically to our Clients. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below. We do not sell personal information.

Personal Information Category	Category of Third-Party Recipients
	Business Purpose Disclosures	Sales
A: Identifiers.	Single Sign-On Parties and/or Clients	None
B: California Customer Records personal information categories.	Single Sign-On Parties and/or Clients	None
C: Protected classification characteristics under California or federal law.	Single Sign-On Parties and/or Clients	None
D: Commercial information.	Single Sign-On Parties and/or Clients	None
E: Biometric information.	Single Sign-On Parties and/or Clients	None
F: Internet or other similar network activity.	Single Sign-On Parties and/or Clients	None
G: Geolocation data.	Single Sign-On Parties and/or Clients	None
H: Sensory data.	Single Sign-On Parties and/or Clients	None
I: Professional or employment-related information.	Single Sign-On Parties and/or Clients	None
J: Non-public education information.	Single Sign-On Parties and/or Clients	None
K: Inferences drawn from other personal information.	Single Sign-On Parties and/or Clients	None

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:

• The categories of personal information we collected about you.

• The categories of sources for the personal information we collected about you.

• Our business or commercial purpose for collecting or selling that personal information.

• The categories of third parties with whom we share that personal information.

• The specific pieces of personal information we collected about you (also called a data portability request).

 We do not provide a right to know or data portability disclosure for B2B personal information.

Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

1.      Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
2.      Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3.      Debug products to identify and repair errors that impair existing intended functionality.
4.      Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5.      Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
6.      Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
7.      Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8.      Comply with a legal obligation.
9.      Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

We do not provide these deletion rights for B2B personal information.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request by either writing to us or sending us an email:

CXMeter Inc.

2035 Central Cir, Suite #201 Mckinney, TX, 75069

support@cxmeter.io  

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.

You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: government issued identification, address, social security number, and any other personal information we need to verify your identity against the information in our records;

• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

You do not need to create an account with us to submit a request to know or delete. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

• Provide you a different level or quality of goods or services.

• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.